We like to think our business policies are both simple and fair. 99.9% of the time our customers never have any problems. But to help with those other .01% of issues, please review our policies below.
For support or warranty claims on any of our products, please contact us via email or our online contact form.
3rd Millennium never shares, sells, or permits access to any of your
contact information and because we use PayPal as a merchant service, we
never even see your credit card information.
We ship most orders in the U.S. via Priority Mail service which provides a 2-3 day delivery time. Some small items may ship via First Class mail service.
International orders are welcome! We ship all over the world via US Postal Service First Class International which offers 5-10 day delivery. Please note that only limited tracking is available with this service. We do not mark up shipping charges! Unfortunately, international shipping charges continue to increase at a faster rate than domestic shipping. Please follow the instruction below to determine shipping to your country. You can also contact us for a specific quote if your order is large or unusual in some way. Finally, our prices and shipping do not cover any duties or taxes your country may impose. Your custom's officials may collect those from you directly.
You can see your exact shipping cost before you place your order.
Select your country if outside the U.S. - you don't need to enter any card info or address:
Now scroll down to Postage and Packaging and pull down Select a Delivery Method.
You can then continue your order or just cancel the cart if you'd like.
If you're a U.S. veteran we're pleased to offer you a 5% discount on all our products.
To get your discount, place your order as normal and then scan and email us a copy of your VA ID toAfter verifying your ID, we'll refund you back 5% of your purchase (shipping and taxes excluded).
If you're active duty it's a bit more complicated as scanning & copying of many IDs is prohibited, but please contact us and we'll try to work something out with you.
We offer a 30-day no-questions-asked refund policy. If for any reason you're not delighted with any product you purchase from us, simply return it for a full refund. All returns must be in as-received condition (normal wear excepted) and include all original packaging, paperwork, etc.
If you need to initiate a return, an RMA is required. Please use our contact form to let us know that you'd like to initiate a return and we'll forward the necessary information to you.